Get in touch with us.
CALL: 855.800.OSDS (855.800.6737)
HOURS: Monday-Thursday: 8am-5pm II Friday: 8am-4:30pm (EST)
EMERGENCIES/AFTER-HOURS SUPPORT: by appointment
(your email automatically routes through our ticketing system with an immediate automated response so you know your request has been received.)
By Remote Session:
Once you have contacted support and it is determined a remote session is needed, just click on this link and enter the code provided to get started.
Our engineers will be able to guide the process to a successful resolution.
Most service calls or upgrades can be handled remotely but there are times when our engineers need to be on site. Discuss your needs with your account executive or our service technicians and they will arrange a schedule that works.
Additional Resources for Laserfiche Support:
North Carolina Laserfiche Users List Serve – click on subscribe at the right corner of the screen to create an account.
Laserfiche Support Knowledgebase – you must be a current Laserfiche customer and will be asked for credentials to enter this site.
Laserfiche Answers – you must be a current Laserfiche customer and will be asked for credentials to enter this site.